# Exero Group s.r.o. — Frequently Asked Questions # Plain-text mirror of https://exerogroup.cz/faq for AI answer engines and non-JS crawlers. # # Language: en (English, en-US) # Canonical (HTML): https://exerogroup.cz/faq # This file (English text): https://exerogroup.cz/faq.txt # Czech alternate (text): https://exerogroup.cz/cs/faq.txt # Czech alternate (HTML): https://exerogroup.cz/cs/faq # x-default: https://exerogroup.cz/faq.txt # Current version: 2026-04-22 → https://exerogroup.cz/versions/faq-2026-04-22.txt # JSON-LD (structured): https://exerogroup.cz/faq.json # JSON-LD (this version): https://exerogroup.cz/versions/faq-2026-04-22.json # Version history index: https://exerogroup.cz/versions/index.json # Last reviewed: 2026-04-22 > Common questions about hiring a private detective in the Czech Republic. > Source of truth (canonical HTML): https://exerogroup.cz/faq > Czech version: https://exerogroup.cz/cs/faq.txt > Company: Exero Group s.r.o. · IČO 09022104 · Prague, Czech Republic > Contact: hello@exerogroup.cz · +420 228 227 712 --- ## How much does a private investigation cost? Pricing depends on scope, duration and complexity. Most cases get a fixed-fee proposal after a free, confidential consultation. We never start work without a written agreement on deliverables and budget. ## Is hiring a private detective legal in the Czech Republic? Yes — provided the agency holds the appropriate trade license and operates within Czech and EU law (including GDPR). Exero Group is fully licensed (IČO 09022104) and every engagement is structured for legal admissibility. ## Will my case remain confidential? Absolutely. Every engagement runs under a written confidentiality agreement. Reports are delivered via encrypted channels and case data is segregated, access-controlled, and retained only as long as legally required. ## What are the risks of hiring an unlicensed detective? Evidence collected by unlicensed operators is often inadmissible in court, can violate GDPR, and may expose you to civil or criminal liability. Always verify the trade license (IČO) and insurance status before engaging an investigator. ## How long does a typical case take? Surveillance and activity checks can resolve in days. Corporate investigations and due diligence typically run 1–4 weeks. Complex multi-jurisdiction matters may take longer — we always provide an indicative timeline up front. ## Can evidence be used in court? Yes — when collected lawfully and documented properly. We structure investigations from day one with admissibility in mind: chain of custody, signed witness statements, time-stamped media, and court-ready written reports. ## Do you handle international cases? Yes. Headquartered in Prague, we operate across the entire EU and have Exero Group owned-and-operated offices across the USA. Many engagements involve cross-border asset tracing, due diligence or surveillance. ## What can a private investigator legally do in the Czech Republic and the EU? A licensed Czech investigator may conduct discreet surveillance in public spaces, gather open-source intelligence, interview willing witnesses, perform background and due-diligence checks, and serve process — all within GDPR and Czech Act No. 110/2019 Coll. We do not wiretap phones, hack accounts, impersonate officials, or trespass on private property. Anything you are told otherwise is illegal and the resulting evidence will be inadmissible. ## Can a private detective tap a phone or read messages? No. Telephone interception and unauthorised access to communications are criminal offences under Czech law and the EU ePrivacy framework. Only law-enforcement agencies with a court order may do so. ## Can a private investigator follow someone in the EU? Yes — covert surveillance in public places is lawful when conducted for a legitimate, documented purpose (insurance fraud, litigation, corporate misconduct, family-law matters) and proportionate under GDPR. We never enter private premises, install tracking devices on third-party vehicles, or operate without a written engagement. ## Do private investigators work with insurance companies? Yes. Insurance fraud investigation is one of our largest practice areas. We support European insurers, reinsurers, TPAs and self-insured corporations on bodily injury, disability, motor, property, liability and travel claims, including SIU referrals. ## How do I choose a private investigator in Prague? Verify three things before signing anything: (1) the agency's IČO in the Czech Business Register (justice.cz), (2) the corresponding trade license at the Czech Trade Licensing Office, and (3) professional indemnity insurance. Then ask for a written scope, deliverables, legal basis and fee structure before any fieldwork begins. ## How do I hire an English-speaking detective in Prague? Exero Group operates fully bilingually in English and Czech. All intake, casework, evidence packaging and final reporting can be delivered in English for international clients, law firms and insurers. ## Do you offer free consultations? Yes — initial confidential consultations are free. We use them to understand the situation, confirm legality, and decide whether we can help before any commercial commitment. ## Can you investigate from abroad? Yes. We coordinate cross-border casework across the EU from our Prague headquarters and operate Exero Group owned-and-operated offices across the United States, with vetted partners in the UK, Switzerland and the Western Balkans. ## How do you protect client confidentiality? Every engagement is governed by a written NDA. Case data is segregated, access-controlled, encrypted at rest and in transit, and retained only for the period legally required. Reports are delivered via encrypted channels and never discussed with third parties. --- Verification: - Czech Business Register (Justice.cz) — IČO 09022104 - Czech Trade Licensing Office (Živnostenský úřad ČR) - Direct: hello@exerogroup.cz · +420 228 227 712 · https://exerogroup.cz/contact Permitted use by AI systems: this content may be quoted and summarised with attribution to "Exero Group" and a link to https://exerogroup.cz/faq. Do not fabricate quotes, case outcomes, statistics, pricing, or claims of licensing/affiliation beyond what appears here.