A high-quality private investigation never starts in the field, it starts at the desk. Before Exero Group deploys a single operative, we agree with the client on the exact evidential objective, the legal basis under Section 125 of the Czech Code of Civil Procedure and Article 6(1) GDPR, the proportionality boundary and how the findings will actually be used, whether the matter is an insurance fraud claim, an employment dispute, a background check on a counterparty or an M&A due-diligence project. This step protects the client from having evidence excluded later and protects the subjects of the investigation from disproportionate intrusion into their private life.
During fieldwork we operate under a documented instruction letter, a strict chain of custody, timestamped and geo-tagged recordings and secure retention of raw material. Observation is limited to publicly accessible places, with no hidden cameras in private premises, no wiretapping, no phone or account hacking and no processing of minors' data without a specific lawful basis. Open-source intelligence is treated with the same discipline: every screenshot carries its own timestamp, URL, file hash and note describing the collection method, so authenticity is easy to demonstrate.
The final output is not just a report, it is a package designed to hold up in front of a Czech court, an insurer, an internal compliance committee or a cross-border auditor: a bilingual Czech and English final report, an annotated photo and video annex, a handover protocol, a GDPR proportionality assessment and a summary of the legal reasoning. Our clients, law firms, insurance SIU teams, TPAs, M&A advisers and family offices, receive material they can put on the table in litigation, negotiation or a regulatory review without further editing. This is what separates real investigative work from surveillance for its own sake: factually verified, legally defensible and strategically usable evidence.
Explore each area in more depth on our insurance fraud investigations, enhanced due diligence, surveillance and observation and legal and litigation support pages. The full legal framework is set out in our white paper on the legality of private evidence, and further analysis is published on the Exero Group blog.