
When to Assign a Sensitive Insurance Claim
Not every insurance claim needs an investigator. But when the facts are unclear, the exposure is high, or the circumstances feel off, waiting too long to investigate can create costly problems.
Insights
Practical perspectives on investigations, fraud, intelligence and risk, written by the Exero Group team in Prague.
The Exero Group blog is a practical resource for clients who need to understand when private investigation creates commercial, evidential or compliance value. We focus on issues that regularly arise in Prague, the Czech Republic and cross-border European matters: insurance fraud, due diligence, OSINT, surveillance, litigation support, background checks and lawful handling of personal data.
Each article is written for real decision-making rather than abstract theory. We explain how to prepare an investigator's brief, which documents to collect before the first call, how to assess proportionality in surveillance, how to preserve chain of custody, and how fieldwork should align with GDPR, employment law and the expectations of courts or insurers. Where a topic requires caution, we also describe the limits: what a private investigator cannot lawfully do, when counsel should be involved, and how to reduce the risk that evidence is challenged later.
The content is intended for lawyers, in-house counsel, insurance special investigation units, compliance managers, HR teams and business owners who need reliable information before instructing a sensitive matter. Articles combine local Czech context with a European perspective because many modern cases involve foreign shareholders, mobile employees, cross-border asset movement or digital traces that sit outside a single jurisdiction.
The aim is to help readers ask better questions, define a lawful scope of work and understand what kind of output will actually be useful. The blog is not a substitute for legal advice, but it is designed to make collaboration with a licensed investigation team clearer, more efficient and easier to defend.
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Not every insurance claim needs an investigator. But when the facts are unclear, the exposure is high, or the circumstances feel off, waiting too long to investigate can create costly problems.

Published by Exero Group s.r.o. - Prague, CZ

Child support exists to ensure that children receive the financial care and stability they need, regardless of changes in their parents’ relationship. Courts rely on accurate financial information when determining child support obligations. However, in some cases, the information

Published by Exero Group - Prague, CZ

Information has never been more accessible. At the same time, it has never been more complex. Social media platforms, public databases, corporate registries, leaked datasets, and digital footprints generate enormous volumes of data every second.

Published by Exero Group - Prague, CZ

Published by Exero Group - Prague, CZ

Published by Exero Group - Prague, CZ

Published by Exero Group - Prague, CZ

Published by Exero Group - Prague, CZ

Elections shape the direction of societies, communities, and nations. For voters, they are a chance to choose leaders who align with their values. For political candidates, however, elections are intense, high-stakes endeavors where every decision and detail matters. Campaigns un

Published by Exero Group - Prague, CZ

Published by Exero Group - Prague, CZ

Published by Exero Group - Prague, CZ

Published by Exero Group - Prague, CZ

Published by Exero Group - Prague, CZ

Published by Exero Group - Prague, CZ

Published by Exero Group, Prague, CZ

Published by Exero Group, Prague, CZ

Published by Exero Group, Prague, CZ

Published by Exero Group - Prague, CZ

Published by Exero Group - Prague, CZ

Published by Exero Group - Prague, CZ

Published by Exero Group - Prague, CZ

Published by Exero Group - Prague, CZ

Published by Exero Group - Prague, CZ

Published by Exero Group - Prague, CZ

Published by Exero Group, Prague, CZ

Published by Exero Group - Prague, CZ

Jakub Novák - Investigator & Blogger

Published by Exero Group, Prague, CZ

Published by Exero Group, Prague, CZ

Published by Exero Group, Prague, CZ

Published by Exero Group, Prague, CZ

Published by Exero Group, Prague, CZ

Published by Exero Group, Prague, CZ

Published by Exero Group, Prague, CZ

Published by Exero Group, Prague, CZ

Published by Exero Group, Prague, CZ

Published by Exero Group, Prague, CZ

Published by Exero Group, Prague, CZ